Grocery Department Manager Job In Roscommon

Manage a team to deliver exceptional customer care and operational standards in a fast-paced retail environment. We are Ireland's largest retailer, operating 134 stores across Ireland, Northern Ireland, and Spain, as well as a growing online store. Our guiding principle is to deliver excellent quality products at competitive prices. **Job Description:** * Deliver the budgeted KPI plan for the department and any subsequent forecasts * Lead the team to deliver the agreed business strategy * Maximise sales through analysing sales data and pre-empting customer needs and demands * Maintain stock accuracy and ensure the department has the right choice and levels of product to drive sales * Demonstrate excellent customer service and ensure the "Dunnes Stores Experience" customer service programme is delivered * Monitor and address any variations to the cost base of the department on a week to week basis * Set and implement department brand standards * Ensure the Department complies with layouts and adjacencies * Provide feedback to senior managers on performance and operational issues **Key Responsibilities:** * Deliver exceptional customer care and operational standards * Inspire performance of team through coaching to deliver outstanding results and customer service * Analyse sales data and pre-empt customer needs and demands * Maintain stock accuracy and ensure the department has the right choice and levels of product to drive sales * Demonstrate excellent customer service and ensure the "Dunnes Stores Experience" customer service programme is delivered * Monitor and address any variations to the cost base of the department on a week to week basis * Set and implement department brand standards * Ensure the Department complies with layouts and adjacencies **Requirements:** * Good communication, coaching and leadership skills * Customer focussed * Organisational and time management skills * Commercial mind-set and appropriate product knowledge * Problem solving & decision making * Merchandising skills * People management skills * IT skills * Department or team leader level experience in a fast paced retail environment & customer focused business is preferable but not essential