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Job Description
Quality Assurance Coordinator & Complaints Officer role requires expertise in quality management and health-related areas, with a focus on ensuring efficient service delivery.
Job Details:
- Grade: 0582 Grade VII
- Category: Management & Administrative
- Contract Type: Permanent Wholetime
- Internal / External: External
Key Responsibilities:
- Ensure quality management systems are in place and effective
- Develop and implement quality assurance strategies
- Manage complaints and resolve issues efficiently
- Collaborate with teams to improve service delivery
- Ensure compliance with regulatory requirements
Requirements:
- Academic award in Quality Management at level 7 (or higher) on the Quality and Qualifications Ireland (QQI) National Framework of Qualifications (NFQ)
- 2 years relevant experience of working in a Quality Assurance role at managerial level within a Health Service
- Professional qualification in a health-related area
- Good character and ability to work in a team
Informal Enquiries: Contact Laura Tobin, Deputy Programme Manager, for more information