Job Description
We are the people behind Ireland’s electricity grid. We operate the power system with world-leading levels of variable asynchronous renewable generation, ensuring that everyone has power when they need it. But that’s not all, we are now transforming the power system for future generations.And that’s just the beginning of our story. We have a critical purpose. That purpose is to transform the power system to enable our society to reduce our carbon emissions and meet our climate change and net zero ambitions.Be part of the transformation!The OpportunityWe are now seeking a Head of IT Operations to join the Chief Transformation & Technology Office. The successful candidate will report directly to the Chief Transformation & Technology Officer and be a member of EirGrid’s extended leadership team.As Head of IT Operations, you will be responsible for the operations, monitoring and maintenance of business-critical applications and tools. We will look to you to lead the capability to effectively and efficiently operate, monitor and maintain the applications and tools that support daily business operations and ensure high availability of core applications and tools, and effectively manage and evaluate the performance of business systems and tools.You will lead and motivate a high-performing team to deliver the strategic objectives of the company and create an engaged and motivated workforce. You will exemplify and role model the values and leadership behaviours expected of a senior leader in the organisation and lead the process of cultural transformation.We will look to you to collaborate with internal stakeholders and external partners to identify strategic opportunities for collaboration and improved services. You will manage the day-to-day operation of the CTTO vendor relationships to ensure appropriate maintenance of business systems and tools and alignment with business objectives.As part of your role, you will lead the development, implementation, maintenance and testing of EirGrid’s crisis management, business continuity and disaster recovery plans, ensuring all relevant stakeholders are aware and trained.About YouSuccessful candidates will have:Bachelor’s or master’s degree in a relevant field in Information Technology or a related field (MBA preferred).Seasoned IT Leader with deep expertise in the operations and maintenance of 24/7 mission-critical applications and tools in the utility industry and familiar with power system operations, and energy market dynamics.Experience of leading professional working relationships and managing maintenance contract delivery and SLAs and managing organizational change and transformation.Deep expertise in business continuity and crisis management processes for mission-critical business systems and tools.Deep expertise in IT Development and Delivery methodologies and standards e.g. Information Technology Infrastructure Library (ITIL), ITSM.Strong strategic thinking and vision, with the ability to understand and translate business objectives into actionable outcomes.Excellent communication and engagement skills. Ability to translate complex issues for executive leadership and influence stakeholders at all levels. Ability to build effective internal and external partnerships and ability to collaborate across functions.Ability to lead, inspire and motivate cross-functional teams to achieve common goals through organizational change and transformation.Ability to adapt quickly to changing circumstances, demonstrate resilience and be comfortable with uncertainty and ambiguity.Strong leader in managing budgeting, funding requirements, financial management and identifying and mitigating risks.Experience working in government, public sector, or regulated industries is advantageous.Strong analytical skills to align programs with organizational goals and government priorities.Closing Date for Applications25th October 2024EirGrid is an Equal Opportunities Employer #J-18808-Ljbffr