Job Description
Drive business growth and improvement as Head of Operations and Continuous Improvement at Sculpted by Aimee, a leading cult makeup and skincare brand.
As a key member of the team, you will partner with cross-functional teams to optimize processes, enhance communication, and deliver high-quality products and projects. Your expertise will be essential in driving business growth, improving efficiency, and fostering a culture of continuous learning and improvement.
Key Responsibilities
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Process Review and Optimization:
- Conduct thorough reviews of existing cross-team processes to identify inefficiencies and areas for improvement.
- Develop and implement streamlined processes that enhance inter-departmental collaboration and align with the company's strategic goals.
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Continuous Improvement:
- Establish a culture of continuous improvement across the organization by promoting best practices and encouraging innovation.
- Implement a systematic approach to identifying, prioritizing, and executing improvement initiatives.
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Cross-Team Collaboration and Alignment:
- Facilitate cross-team communication and collaboration to ensure that all departments are aligned with the overall business strategy.
- Work with team leaders to resolve conflicts, eliminate silos, and foster a collaborative working environment.
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Project Management and Accountability:
- Oversee the planning and execution of cross-team projects, ensuring that they are completed on time and within scope.
- Develop and maintain project timelines, assign responsibilities, and track progress to ensure accountability across all teams.
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Performance Monitoring and Reporting:
- Develop and implement metrics to monitor the effectiveness of cross-team processes and improvement initiatives.
- Regularly report on key performance indicators (KPIs) to senior leadership, providing insights and recommendations for further improvement.
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Leadership and Development:
- Mentor and coach team members on process improvement methodologies and project management best practices.
- Lead by example, fostering a culture of excellence, innovation, and continuous learning.
Requirements
- A proven track record in operations management.
- Exceptional organizational skills.
- Excellent communication skills and ability to connect with personnel right across the business.
- Ability to adapt and change quickly in a fast-paced learning environment.
- Excellent attention to detail.
- Strong problem-solving abilities and curious nature.
Sculpted by Aimee is a leading cult makeup and skincare brand designed for everyone, founded by leading makeup artist Aimee Connolly. Our mission is for everyone to love the way they look and feel empowered, making it quick and easy to find your glow, with a few products you totally love and know how to use.