Job Description
The PCF 17 Head of Retail Sales role must be approved by the CBI (which would be via written application an interview with the CBI may also be required). The role responsibilities pre-PCF approval include Offering advice to existing clients in line with MiFID and IDD regulations. Participating in new business development campaigns as necessary. Ensuring timely communication with the Central Bank of Ireland (CBI) regarding the PCF application, compliance with relevant regulations, legislation, and CBI requirements. Notify the Company of any events, changes in circumstances, or any matters that may impact the Appointees fitness and probity. Provide all relevant supporting documents or other information reasonably required by the Company for assessing the said notification/disclosure. Ongoing compliance with the CBIs fitness and probity standards. Managing external resources and stakeholders, such as product providers. Preparing and implementing contingency plans, including provisions for the Appointees own absences due to annual leave or illness. Post approval, the role responsibilities additionally include: Maintaining PCF-17 authorisation from the CBI along with any other PCF roles Maintaining minimum competency requirements for PCF-17 as set out by the CBI from time to time including but not limited to the Minimum Competency Code 2017 and any replacements/amendments thereof, insofar as same apply to the Appointee or his role; To make regular ONR returns as required (working with Head of Compliance and Head of Finance) to the CBI in respect of Fitness and Probity; Day-to-day management of the Retail Sales function; Dotted line management for the Client and Adviser Services Team; Development of management information systems in respect of the Retail Sales function to monitor KPIs of the adviser team; Delivery of general processes, activities and systems suited to the retail sales function, in conjunction with the Companys CEO, Head of Finance and Head of Compliance; Ensuring information is consistently presented in the same language throughout all client-facing sales material; Annual review of terms of business, suitability report and other client-facing material (working with Head of Compliance) Acting as a first-stage line manager role in respect of any client complaints, working with the Head of Compliance as appropriate and escalating when required; Ensuring that all sales materials and communications to clients (whether written or verbal) include a fair and prominent indication of any risks where potential benefits are referenced, at a font size at least equivalent to the predominant font size used throughout the communication; Ensuring that information is up to date, bearing in mind the communication method; Ensuring that information presented to clients on future performance is based on performance scenarios in different market conditions and reflects the nature and risks of the specific types of instruments covered by the analysis; Preparation and delivery of monthly/quarterly/annual reporting; Strategic development of the retail sales function, while contributing to the overall strategic direction of the company; Responsibility and oversight of designing, implementing and monitoring a continuous professional development (CPD) programme specifically addressing the retail sales function and team, to include the Appointee complying with his own CPD requirements (to include all ongoing CPD and education requirements to maintain his PCF status to the satisfaction of the CBI); Reporting to the Board on retail sales including comprehensive reports to the CEO and Board of Directors and any relevant committees thereof at such times and frequency as determined by the Company; Oversight, control, implementation and systematic improvements of the Companys retail sales operations and obligations. Skills: Client Liason Management Financial Reporting Management Reporting Financial Planning Financial Management Financial Analysis