Job Description
Manage SAP systems and lead a team of professionals to ensure efficient, secure, and effective support for business processes.
Deutsche Börse Group, a leading exchange organisation, is seeking a Head of SAP Operations to manage the day-to-day operations of SAP systems within the organisation. The successful candidate will lead a team of SAP professionals, coordinate with other stakeholders, and drive continuous improvement initiatives to optimise SAP performance and significantly contribute to the company's overall strategy.
Key Responsibilities:
- Lead and manage the SAP BASIS operations team, including SAP Basis, ABAP, security, and other SAP-related functions.
- Develop and implement strategic plans for SAP operations and oversee the planning and execution of SAP system upgrades, patches, and maintenance activities.
- Ensure the stability, reliability, and performance of all SAP systems (e.g., ERP, S/4 HANA, BW, CRM, etc.).
- Lead SAP-related projects, including new implementations, upgrades, and enhancements.
- Monitor system performance metrics and lead initiatives to improve system efficiency and user experience.
- Conduct regular performance reviews and provide ongoing feedback and professional development opportunities.
- Foster a culture of innovation, accountability, and continuous learning within the SAP operations team.
- Ensure compliance with all relevant industry standards, regulations, and internal policies.
- Maintain proper documentation of SAP systems and processes to support audits and governance requirements.
- Develop and manage the SAP BASIS operations budget, including forecasting and controlling costs.
- Optimize resource allocation to ensure effective use of personnel, tools, and technologies.
Requirements:
- University degree in Information Technology, Computer Science, Business Administration, or a related field.
- Master's degree or MBA preferred.
- Proficiency in written and spoken English.
- 8-10+ years of experience in SAP operations or related roles, with a strong background in SAP system management, including at least 3-5 years in a leadership or management role.
- Proven experience in managing complex SAP environments and leading large-scale SAP projects.
- In-depth knowledge of SAP modules (e.g., ERP, S/4 HANA, BW, CRM, ILM, SCM) and SAP Basis.
- Strong understanding of SAP architecture, infrastructure, and system administration.
- Familiarity with SAP security, data protection practices, and compliance requirements.
- Experience with project management methodologies (e.g., Agile, Waterfall).
- Strong leadership skills with the ability to manage and motivate your team as well as your stakeholders and peers.
- Excellent communication and interpersonal skills, with the ability to interact and communicate effectively with stakeholders at all levels of the organisation.
- Strong problem-solving and decision-making abilities.
About Deutsche Börse Group:
Deutsche Börse Group is a leading exchange organisation with a rich history dating back to 1585. We provide investors, financial institutions, and companies with access to global capital markets. Our unique business model offers a wide range of products, services, and technologies for security, transparency, and integrity on the markets.