Job Description
Who we are looking for: State Street is seeking a Head of Transfer Agency (PCF 33) for Ireland responsible for teams in both Dublin and Kilkenny. Reporting to both the EMEA Head of Transfer Agency and the COO of Ireland, the role will be required to demonstrate exemplary leadership skills, a comprehensive knowledge of relevant Transfer Agency product and operational workflows and risks to provide effective management of Transfer Agency for the firm. The role has a significant strategic impact to Global Transfer Agency and is also accountable for the client experience. What you will be responsible for: As Head of Ireland Transfer Agency you will be responsible for: Ownership of the design and execution of the Ireland TA strategyAccountable for the operational service delivery and the client experience. Ensure day to day service delivery and operational risk management across Transfer Agency.Governance of the TA risk profile including ensuring TA meet all Regulatory requirements. Demonstrate a ‘Risk Excellence’ culture by establishing the tone at the top and drive a culture of Risk Excellence across Transfer Agency teams.Leadership and culture of the TA group in Ireland with a focus on employee engagement and the development and retention of talentDriving the technology strategy and execution of TA strategic plansDriving a culture of innovation and transformation throughout the team.Partner with Sales, Relationship & Product teams to support management of key client relationships and service delivery, and new business opportunitiesIdentify operational risk and formulate solutions to mitigate risk.Develop leaders and create sustainable succession plans for self and direct reports This role is a PCF 33 (Head of Transfer Agency) position. It is a condition of the PCF-33 Head of Transfer Agency Ireland role that you comply with the Central Bank of Ireland regulatory requirements that are applicable to the role. What we value: At an MD level we require senior leadership and advanced skills in areas such as: Outstanding Product/Service knowledge in Transfer Agency (particular Non Alternatives)/Fund AdministrationProject management and analytical and strategic thinkingEffective policies and procedures control – with a concern for qualityDemonstrated problem solving, decision-making and negotiation skills.Proven ability to influence others and to promote teamwork across different organizationsTeam player, ability to build consensus and to motivate others.Ability to develop and maintain business relationships within the business unit and cross locationsDisplay a strong understanding of the corporate workings of a global serviceWorking successfully in a matrixed environment. Effectively manage multiple stakeholders, determine highest priorities for the organization, identify and resolve contention between directives.Proven leadership skills as well as managing and developing a high performing operation team.Proven track record of achieving/exceeding financial goals.Experience with change management programs in sponsorship, leadership roles. Demonstrated ability to execute and deliver targeted outcomes. The candidate for the Head of Transfer Agency Ireland role will possess and/or be able to demonstrate: A proven track record at a senior level of running operations team.15 years plus working experience in Transfer Agency and/or Fund AdministrationsTechnical knowledge of Transfer Agency activities and associated regulations.Enterprise leadership skills managing client service delivery and business growth.Experience interfacing at a senior level with clients, service providers and regulators.Strong team leadership, coaching, mentoring, communication and presentation skillsFocus on talent management, optimizing technology and managing operational riskEnergy, enthusiasm and an obsession with service quality and delivering to our clientsAn ability to think strategically, managing complexity, change and multiple prioritiesA relevant graduate degree or masters qualification that can be leveraged in this role Why you should join us Generous holiday entitlements, including additional Birthday Day Off and Paid Volunteer DaysSupportive and encouraged hybrid work-life balanceExpansive inclusion, diversity and equity programmePrivate medical insurance, health screenings, flu vaccinations and eye testingEmployee wellbeing and mental health support programmeParental and caretaker supportAttractive pension planLife assurance and long-term disability supportMultiple local community volunteering opportunitiesProfit sharing scheme About State Street What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You’ll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential. Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you. State Street is an equal opportunity and affirmative action employer. For further information, and to apply, please visit our website via the “Apply” button below. #J-18808-Ljbffr