Job Description
Health Care Assistant
Community Housing (County)
Location: Galway County
Contract Details: Permanent Contract, 37 hours per week, over 7 days
Salary & Benefits:
- HSE Health Care Assistant 01/03/23 salary scale €31,723 - €40,738 (pro rata)
- Sundays: Time and a Half
- Public Holidays: Double Time
- 25 Days Annual Leave (pro rata)
- Occupational Sick Leave Policy
- Employee Pension Scheme
- Employee Assistance Program
- Bike to Work Scheme
- Education Assistance Program
- Death in Service Benefit – 2 times annual salary
Job Purpose:
Housing Support Assistants work across our housing service and community support services, delivering practical and emotional supports to clients as part of their overall support plan. The successful candidate will act as a key member of the team, ensuring the day-to-day safe running of the service and helping clients maximize their housing security or build connections in the community, supporting and preparing them for move-on and independent living as appropriate.
Main duties & Responsibilities:
Clients
- Assist the Housing Support Officers to follow through on actions with clients identified through key working and support planning.
- Demonstrate a capacity to work with clients who may be distressed, frustrated, and in crisis in a calm, effective, trauma-informed manner.
- Successfully engage clients with tasks aimed at maximizing their well-being and personal dignity.
- Assertively engage with clients to support their move on to independent living.
- Engage in clear communication with clients, fostering a positive and constructive working relationship.
- Assist clients with practical tasks such as bill payment, home management, self-care, and health and well-being.
- Assist colleagues with client involvement initiatives within the service and the wider community.
- Assist colleagues to implement learning and development initiatives within the services.
- Assist clients with personal hygiene and all aspects of care where required.
- Comply with the administrative requirements of the service, including maintenance of all records and logging all interventions.
- Undertake any other duties commensurate with the role assigned by the line manager.
Health and Safety
- Act as appointed First Aid person as required.
- Carry out all duties with reasonable care.
- Be proactive in ensuring optimal infection control in the service environs.
- Ensure that designated fire procedures are carried out.
- Be vigilant regarding health and safety and welfare risks in the workplace and bring concerns to the attention of the line manager or health and safety representative.
- Ensure the Health, Safety, and Welfare of clients is prioritized at all times.
- Participate in routine maintenance, cleaning, and health and safety inspections.
Service Delivery
- Work in an organized and efficient manner to effectively meet the needs of a diverse caseload.
- Be part of a team committed to delivering a high-quality service in accordance with recognized best practices.
- Act professionally when engaging with clients and other support agencies.
- Work in a culturally appropriate way with people from a range of ethnic and cultural backgrounds.
- Systematically log and record all interventions with and on behalf of clients.
- Work in accordance with Health and Safety guidelines and best practices.
- Follow necessary procedures regarding children's safety and welfare.
Training
- Attend and participate in training courses as required.
- Identify areas of future training need.
General
- Maintain confidentiality on all matters relating to staff, volunteers, clients, and Simon Community business.
- Adhere to all Simon Community Policies and Procedures currently in operation.
- Attend staff and other meetings as appropriate.
- Provide up-to-date information and support to other Services within Galway Simon Community as necessary.
- Provide HSA support in the Youth Services and/or other services as required.
This Job Description is intended to indicate the broad range of responsibilities and requirements of the position. It is neither exhaustive nor exclusive but provides a reasonable general description of the position.
Person specification:
Essential
- Relevant qualification to a minimum of FETAC level 5 (e.g., Care Assistant/Care of the elderly).
- 1 year experience working in a similar role within a social care setting.
- Experience of record keeping and report writing.
- Subscribe fully to Galway Simon Community values and mission.
- Valid and full clean driver's licence; access to own vehicle for work-related purposes.
Desirable
- Health and safety training.
- Previous experience of Lone Working.
- Experience of working with vulnerable people.
- Experience of using a Trauma Informed Approach.
To apply:
All applicants should submit a CV to by 7th October 2024.
Applications will be shortlisted on a regular basis, and we may offer the post before the closing date.
Job Type: Permanent
Pay: €31,723.00-€40,738.00 per year
Experience: Healthcare: 1 year (required)
Licence/Certification:
- Driving Licence (required)
- QQI Level 5 in Healthcare Support (required)
Work authorisation: Ireland (required)
Work Location: In person
Application deadline: 07/10/2024
Reference ID: Housing Support Assistant - Community Based Housing County