Job Description
Excel Recruitment is delighted to announce we are seeking an Operations Manager for our client's team located in North County Dublin. Salary: €50k - €60k DOE Distinguished by its opulence and commitment to unparalleled hospitality, our client stands as a premier 4-star location and is now looking to add an accomplished and strategic Operations Manager to lead their team in delivering a refined and exceptional guest experience. As a pivotal figure in client's esteemed establishment, the Operations Manager will be tasked with overseeing the daily operations with precision and finesse. The successful candidate will possess a wealth of experience in hotel management, exhibit strong leadership qualities, and uphold the highest standards of service excellence. Responsibilities: Execute seamless day-to-day operations, ensuring an exceptional standard of guest service Lead and inspire a team of dedicated professionals, fostering a collaborative and positive work environment Implement and enforce hotel policies and procedures, maintaining elevated service standards Collaborate with various departments, including front desk, housekeeping, food and beverage, and maintenance, to optimize efficiency and elevate the guest experience Monitor and manage hotel budgets and expenses, ensuring financial objectives are met Develop and implement strategic initiatives to enhance occupancy rates and revenue Address guest concerns and complaints with prompt and effective resolution, ensuring maximum guest satisfaction Cultivate relationships with vendors and suppliers to guarantee the provision of premium goods and services Stay abreast of industry trends and competitors, identifying opportunities for continuous improvement Qualifications: Proven track record as a Hotel Manager or in a similar executive role within the hospitality industry Exceptional leadership and interpersonal skills Superior communication and customer service aptitude Proficiency in hotel management software and tools Ability to thrive in high-pressure situations and make informed decisions Familiarity with local regulations and compliance If you are interested in this Operations Manager job or any other job opportunities on the Excel Recruitment website then please apply via the link. Please Contact: Scott Long INDSCOTT Skills: General Manager Hotel Manager Deputy General Manager F&B Manager