Job Description
HR Business Services Manager The HR Business Services Manager will lead out on HR operations to stakeholders as a member of the HR team. The individual will have a leadership role in Business Services organisation design, organisational change, process improvement and evolution during the transition to the new hospital and ways of working. The individual will input into the development and implementation of HR strategies designed to support a culture where the employee experience is paramount. For you: Dublin Intercity 2 Year FTC Hybrid Reporting to the Head of HR Operations 35 hours per week 30 days Annual Leave Professional Duties and Responsibilities: Leadership & Management: Manage the day-to-day activities of HR business services and operations; providing leadership to HR BS Leads and directly to the team. Provide strong visible leadership and direction across the HR function in partnership with HR team leads supporting collegiate ways of working. Drive integration and standardisation of HR processes and ways of working. Take a lead role in the development and co-ordination of the operational HR functions to ensure that service capacity, model and skills are responsive to current and future demands and change. Provide operational leadership, line management and support to the HR Business Partners and wider HR team as required. Maximise HR efficiencies to meet changing demands driving development of HR integrated systems. Work closely with HRIS lead and other project leads in relation to implementation of new HR systems. Develop effective partnership working with internal and external organisations and stakeholders in particular Project Programmes and cross site HR services. Represent HR business services at internal and external forums as required, for example present at Induction, on Leadership Development Programmes and and ER forums. Ensure that the HR function continues to practice and deliver high and consistent standards and while compliant with employment legislation. Provide support and advice on a wide range of complex and specialist people issues; including payroll related. Supporting Transition & Change: Take a leadership role in matters associated with the integration and transitioning of services to the new hospital as appropriate to the integrated HR Business Services function. Develop and foster effective partnership and working relationships with internal stakeholders in particular Corporate services and CD Triumvirate teams. Support implementation of training strategies in conjunction with the HR leadership teams at local and programme levels. Drive and support project implementations by way of engagement and specialist HR input. Participate in standardization and integration projects associated with HR services. Act as a lead change agent supporting employees and managers in designated services areas. Provide best practice HR advice and leadership to HR teams and managers. Provide input into organisational policies and procedures as appropriate and ensure that they are reviewed on a regular basis. Ensure that effective HR policies, procedures and action plans are in place to support equality and diversity in the workplace relevant to the function. Work closely with Occupational Health Departments leading and advising on relevant employee related aspects pertaining to Occupational Health Services and Employee Assistance Programmes. Provide leadership and support to ensure that employee Health and Safety requirements are in place relevant to the HR function. Participate in cross site HR programme planning and integration in particular in relation to the SD function. Promote Values, Vision and Mission through leadership and quality service delivery. General Accountability: Maintain an awareness for the primacy of the patient and services in relation to all hospital business and HR activities. Manage timelines, especially deadlines for payroll cut-off. Work in an aligned manner with Recruitment colleagues, to ensure that seamless transition from pre-employment to on boarding stage. Demonstrate behaviour consistent with the values of the organization Translate as required the HR Strategy into practical application delivered through Service Delivery functions. Create and promote effective working relationships and environments supporting cross site change programmes. Actively participate in continuing education and research activities consistent with the position. Identify, develop and implement operational processes to the standards of best practice and in accordance with the Quality, Standards and Risk agenda. Professional Duties and Responsibilities: Provide expert Business Services advice supporting cross HR services functions (e.g. recruitment, HRIS, Business Partner, Organisational Design, Managers etc.). Provide operational leadership, line management and support to designated HR team members. Work across HR teams to provide an effective and best practice HR service. Supporting the effective Management of people: Provide advice and support to designated areas in the interpretation and application of HR policies and procedures. Provide coaching and advice to managers across relevant Business Services activities and supporting the HR BP roles. Support the integration and alignment of roles and responsibilities between the recruitment team and services delivery. Maximize cross site HR efficiencies to meet changing demands driving development of HR integrated systems and data reporting in conjunction with HR BPs and HRIS teams. Planning and Utilising the Workforce Resources: Develop effective partnership working with internal and external organisations and stakeholders in designated Project Programmes and cross site HR services. Develop and implement as appropriate systems and processes for receiving, collating and following up on HR data relating to HR services. Work collegiately with HR functions and stakeholders to provide a seamless and best practice HR service to senior and line managers. Provide HR leadership to ensure that HR operational processes are maintained to a high standard (e.g. payroll, data recording, and recruitment). Contribute to workforce planning within designated department and input into workforce planning projects. Monitor resource trends and ensure effective utilisation of staffing resources. Develop, initiate and maintain effective programs for workforce retention, promotion and succession planning within the SD function. Participate in continued professional development including supervision with line manager as required, cross site working and attendance at departmental in-service training. Essential Criteria: 3rd level qualification in Human Resource Management, Business, or relevant area OR must have a minimum of 5 years generalist HR experience and have completed a relevant qualification in HR. A minimum of 5 years relevant post graduate experience. Minimum of 2 years working in a Lead position, managing a team OR Minimum 2 years experience in managing senior generalist caseloads, with demonstratable evidence Experience with SAP HR and Payroll and/or comparable HR Systems. For more information, please apply through the link provided for the attention of Erna Tupaz or email or call Osborne Recruitment on . If you are interested in finding out more about the above role and would like to be considered for this or other suitable roles that we may have available for your skill set please attach your CV via the link provided. Please submit your updated CV in Word Format. If you are living in Ireland and hold a VALID WORK PERMIT, we would love to hear from you, if however, you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search. Osborne are proud to be an Equal Opportunity Employer. #INDOSB1 #INDETUPAZ