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Job Description
HR Partner Fixed Term Contract (FTC) 12 months, Customer Service PXT (UK & ROI)
Amazon is committed to building a workplace for employees to invent and deliver on behalf of customers. We strive to be Earth's Best Employer and Most Customer-Centric Company.
The HR Partner role in our Worldwide Customer Service People Experience and Technology (PXT) team requires a talented and empathetic leader passionate about making every day better for all employees.
Key Responsibilities:
- Partner with front-line business leaders to innovate, implement and deploy HR strategies focused on employee engagement, internal customer service, talent management, organizational effectiveness and workforce planning.
- Provide front-line support to employees, PXT and leadership teams calling on HR expertise and empathy.
- Work with a team of hourly and senior PXT employees in creating a best-in-class employee experience.
- Foster and role model an environment of inclusion for all employees.
- Advocate for employees' success through end-to-end experiences that help employees feel fully engaged in the work they do and valued for who they are.
Requirements:
- Bachelor's Degree from an accredited university.
- Experience with MS Office Suite, specifically Intermediate Excel knowledge.
- Ability to collate, interpret and analyze data and its trends to inform decisions and insights.
- Highly effective verbal and written communication skills.
- Ability to demonstrate high judgment, empathy, autonomy and flexibility.
Preferred Qualifications:
- Degree in HR, HR Management, Labor Relations, Business/Management, Psychology or a related field.
- Experienced with Microsoft Word, Excel, and Payroll Systems.
- Ability to demonstrate highly effective cognitive and analytical skills, including problem analysis, decision making, financial and quantitative analysis.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success.