Job Description
Drive execution and adoption of Learning, Leadership Development and Talent Management offerings through effective program management, change management, content management and internal communication. Leveraging both deep personal expertise and the resources provided by the Go-to-Market organization, you will identify best practices and innovative solutions to complex problems, ensuring impactful learning and talent outcomes. Reporting to the Senior Manager of L&TM Enablement, you will collaborate with and influence teams and leaders across the enterprise. The ideal candidate must possess a high degree of ownership, proven experience in influencing and driving collaborative program teams to achieve key results, best in class communication skills, and strong business acumen.
Drive implementation and adoption of L&TM priorities through the planning, development, delivery, and assessment of assigned strategic initiatives and functional priorities.
Govern program meetings & cadence, often facilitating key sessions.
Ensure programs are delivered on time, achieve OKR's, within scope and budget.
Provide regular updates and status of milestones to L&TM leadership, our People & Places portfolio management team, and key stakeholders.
Collaborate with project teams to identify potential challenges and proactively address resistance to change.
Build and drive internal communication plans, leveraging tools and resources provided by the Go-to-Market organization.
Manage vendors to produce communication materials as necessary, ensuring work product meets established quality standards.
Deliver high impact program communications, including presentations and training sessions.
Analyze data to inform program roadmap, empower decision makers and to advise team to attain OKR's.
Contribute to a team “toolbox” of best practices and methodologies.
Coach and guide more junior team members.
8+ years' experience in program management, including development and implementation of strategic initiatives in the learning and talent management space.
2+ years' experience supporting large, global transformational programs from a change management and/or program management perspective.
Ability to apply a structured change management approach and methodology within the context of a large, global transformation.
Experience scaling existing programs for business impact, including driving analysis and incremental process improvements.
Highly collaborative, empathic, and accountable personality who is confident to ask the right questions and remove barriers as needed to achieve impressive results.
Influential and collaborative, can navigate and build relationships across a large, global matrixed organization to achieve program goals.
Understands the big picture and “connects the dots”; comfortable navigating ambiguous circumstances.
Passion for high quality in the finished product.
Willing to accept feedback and iterate to improve process or product.
Ability to manage many demands and multiple projects simultaneously in a fast-paced environment.
Outstanding writing, editing, and proof-reading skills; demonstrated track record of creating impactful content.
Excellent verbal communication, especially with visual presentations and recorded media delivery.
Working knowledge of adult learning principles and instructional design processes (ADDIE, SAM).
Experience with project lifecycles and project management methodologies and familiar with project management tools (ex., Asana, Smartsheet or Jira).