Job Description
Immigration Assistant Manager / Manager
Join EY's Tax practice as an Assistant Manager and contribute to the success of the team by leading a team of dedicated immigration professionals, overseeing engagements, and establishing relationships with clients and internal stakeholders.
About the Role
- Lead a team of immigration professionals in delivering technical advice and supporting clients with immigration processes in Ireland.
- Oversee and manage engagements efficiently, ensuring high-quality work and meeting client expectations.
- Establish and maintain relationships with clients, internal stakeholders, and external partners to drive business growth and client satisfaction.
- Monitor regulatory and legislative changes in Irish immigration, providing guidance to clients on implementing necessary changes.
- Develop and coach junior team members, promoting a positive learning culture and professional growth.
- Work on new client pursuits, ensuring adherence to risk management practices and processes.
- Address problems and seek guidance from senior management when necessary.
- Provide trusted business advice to clients on Irish immigration services.
- Liaise with Irish Immigration authorities to ensure compliance and effective service delivery.
- Support and lead technical development seminars and courses for the team.
- Document work in line with EY quality standards, achieving expected outcomes and correcting errors or omissions.
- Understand and apply correct methodologies, tools, and technology.
- Act as a client partner to develop immigration offerings and streamline processes.
- Address client concerns and issues, providing supportive and empathetic service.
- Manage client engagement finances.
- Participate in wider initiatives across People Advisory Services and EY Tax and Law practices.
Requirements
- Strong analytical and problem-solving skills.
- Drive to excel professionally and motivate others.
- Advanced written and verbal communication skills.
- Intricate knowledge of Irish immigration legislation, policy, and procedure.
- Project management capabilities, comfortable managing multiple projects or clients against tight turnaround times.
- Calm and able to work well under pressure, juggling multiple competing priorities and meeting critical deadlines.
- Client-focused individual willing to deliver excellent client service.
- Strong interpersonal skills and ability to resolve problems.
- Advisory-oriented professional able to see the 'bigger picture' and provide pragmatic solutions.
- Experience managing a team of junior immigration advisors.
About EY
As a global leader in Assurance, Tax, Transaction and Advisory Services, EY is committed to building a better working world. Our culture promotes a flexible hybrid working environment, and we offer a competitive remuneration package, comprehensive benefits, and opportunities for career development and growth.
We value diversity and inclusion, and we strive to create an environment where all differences are valued and respected. We believe that the highest-performing teams maximize the power of different perspectives and backgrounds.