Job Description
About Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service. Role/Department As an Incident Management Risk Specialist in our Non-Financial Risk Management team, you will have the opportunity to collaborate globally across all business units and corporate functions. We value team players with expertise in incident management concepts, risk management, and communication skills. You will need strong collaboration skills and an understanding of regulatory requirements, risk standards, and risk governance frameworks. As part of Risk Management, you are at the center of keeping Northern Trust strong and resilient. The role will involve extensive process development and maturity, as well as significant stakeholder management and collaboration across locations and functions, as we look to evolve established programs to clearly support business partners in preparing for and responding to incidents. In addition, the Incident Management Risk Specialist will advise Head of Crisis and Incident Management Risk on opportunities to enhance the design and operating effectiveness of the internal control environment for Northern Trust's risk management practices. The key roles and responsibilities of the role include: Thought leadership in the maturity and evolution of the enterprise Incident Management framework. Assess, consult, and provide effective challenge of Incident Management activities and associated risks. Maintain the enterprise Incident Management Policy. Provide effective challenge of connected 1LOD standards and procedures. Support and challenge the assessment of short, mid, and long-term risk to the organization. Evaluate current controls for the effective mitigation of risks from natural, man-caused, and technological incidents. Develop, facilitate, participate, and support Incident Management Exercises and Testing across the organization. Contribute, assess, consult, and effectively challenge incident management plans, procedures, guidelines, and processes. Provide Second Line of Defense oversight, consultation and support to incidents of moderate and significant impact and complexity. Monitor and track post-incident after-action reports, lessons learned, and improvement items. Evaluate, escalate, and monitor area's of concern into the Enterprise Issue Management Framework. Gather, collate, analyze, and report on relevant Incident Management related metrics, Key Risk Indicators (KRI), and Key Performance Indicators (KPI). Skills/Experience The successful candidate will benefit from having; Several years of experience in Incident Response, Emergency Management, Crisis Management and/or Risk Management Strong foundational knowledge of Incident Management and Incident Response concepts Strong problem-solving skills (e.g., ability to structure ambiguous problems and mobilize diverse teams to solve them; ability to lead the team to define the root cause of issues) Ability to move people to act (e.g., convening, structuring, owning the agenda and facilitating meetings and workshops to lead groups to agreement and commitment to execute) Ability to establish trust-based relationships with stakeholders across enterprise, lead them towards common objectives and managing upwards and downwards (e.g., experience with acting as a constructive conduit between business and non-business teams) Ability to communicate effectively verbally and in writing with all audiences, including senior leaders, in a structured manner, including on high-sensitivity topics (e.g., organizational structure, funding) Ability to develop hypotheses and make quick decisions in a fail-fast supportive environment that fosters and encourages a continuous improvement mindset and execution Strong business writing skills Working with Us: As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose. We'd love to learn more about how your interests and experience could be a fit with one of the world's most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater Reasonable accommodation Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at . We hope you're excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people. Apply today and talk to us about your flexible working requirements and together we can achieve greater.