Job Description
Job Summary: Global Infrastructure Engineer
Met Life is seeking a Global Infrastructure Engineer to provide pivotal support to our business operations and functions across the UK and Ireland.
- Provide day-to-day support of Active Directory, Citrix, contact centre systems, and remotely hosted server environments.
- Participate in and support business-driven projects, addressing requirements specific to EB, IP, Investments, and Digital Hub functions.
- Play an integral role in the implementation and support of strategic plans, crucial for the growth and development of the UK business.
- Work in close collaboration with the wider IT team to provide engineering support and ensure alignment with business objectives.
- Contribute to the implementation and support of AIOps to automate IT operations, using artificial intelligence to analyse data, predict issues, and streamline workflows for enhanced efficiency and proactive problem resolution.
As a member of the Global Infrastructure team, you will be responsible for delivering expert engineering support and guidance to the broader IT teams within the UK and Ireland.
Met Life is a leading financial services company, providing insurance, annuities, employee benefits, and asset management to help its individual and institutional customers navigate their changing world.
We are committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce.
Our benefits are designed to care for your holistic well-being with programs for physical and mental health, financial wellness, and support for families.