Job Description
**Technical Project Manager** A seasoned professional is sought to lead a team of technical and field engineers in delivering complex projects for over 200 Credit Union customers across Ireland and the UK. **Job Description** Due to continued growth, a leading indigenous supplier of software to the Credit Union industry is seeking a Technical Project Manager to lead a team of technical and field engineers. The successful candidate will be responsible for managing projects, leading a team, and providing onsite support to clients. The role will involve: * Project managing and leading a team of technical and field engineers * Providing onsite support and assistance in projects such as migrations, implementation, upgrades, and deployment * Troubleshooting issues and liaising with different departments, outside vendors, and customers * Managing process and documentation throughout projects * Managing costings and budgets **Key Responsibilities** * Lead a team of technical and field engineers in delivering complex projects * Manage projects from start to finish, ensuring timely completion and customer satisfaction * Troubleshoot technical issues and provide solutions * Liaise with customers, vendors, and internal departments to resolve problems * Manage project documentation and ensure compliance with company processes **Requirements** * Minimum of a degree or diploma in Computer Science or a related field * Experience leading a team of field/support/infrastructure engineers * Experience leading technical projects * Strong customer focus and interpersonal skills * Proficiency in Microsoft desktop and hardware technologies * Experience with Windows 10 desktop environment, operating system, and MS Office products * Familiarity with Microsoft Windows servers/Terminal servers and ability to troubleshoot issues * Strong logical problem-solving skills and ability to work independently * Effective time management skills and ability to handle multi-tasking and deadlines **Desirable Skills** * Experience with cloud migrations * Knowledge of networking and IP * Strong delegating and operations expertise **About the Company** A leading indigenous supplier of software to the Credit Union industry, with a strong reputation for delivering high-quality solutions to customers across Ireland and the UK.