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Job Description
Develop your career in Account Management and Sales with a dynamic team in a fast-paced sales environment.
The Inside Sales Manager role involves desk-based account management, identifying and winning new customers, maintaining and growing revenues in existing accounts, and supporting external account managers in delivering their objectives.
This is an opportunity to develop your skills and knowledge in ICT Sales Management, working with and mentored by experienced sales professionals.
Key Responsibilities:
- Develop and deliver a successful sales strategy to achieve sales targets and meet customer needs.
- Meet and exceed revenue, retention, customer satisfaction, and new business targets.
- Identify and qualify new business opportunities to increase revenue within the account base.
- Achieve renewal targets and maintain customer relationships.
- Qualify new prospects and prepare proposals, mailings, and new initiatives as required.
- Liaise with the support team and communicate monthly service reports to the client base.
- Manage the sales pipeline and ensure required coverage levels are met.
- Use INNOVATE's CRM software to update activities, contacts, opportunities, and proposals.
- Support Account Managers in preparing pricing and customer proposals.
- Make outbound calls to support marketing campaigns.
- Take responsibility for peripheral sales on behalf of nominated Account Managers.
- Liaise with partners to ensure relevant communications and updates are managed.
- Meet customers in a face-to-face environment as required.
Other skills and experience:
- Results-based with a focus on the customer.
- Excellent relationship management and interpersonal skills.
- A team player with the necessary focus to achieve individual targets.
- High degree of professionalism and strong work ethic.
- The ability to succeed and deliver results in a fast-paced and challenging environment.
- A passion for learning and professional development.