Insurance Advisor - September Consulting Ltd
  • Leinster, Leinster, Ireland
  • via BeBee.com
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Job Description

Deliver exceptional customer service, drive sales and retention, and work closely with a team to achieve targets in a fast-paced insurance environment.

Job Description

The Personal Insurance Advisor role requires a results-driven individual to provide a high standard of service to customers, meet sales and retention targets, and optimize cross-selling opportunities.

  • Provide excellent customer service to existing and new customers, ensuring a great experience.
  • Deliver on agreed targets for new business and retention through the use of selling and retention skills.
  • Execute policy amendments efficiently, ensuring all aspects of service provision meet customer expectations.
  • Optimize opportunities for cross-selling to generate referrals and maximize business growth opportunities.
  • Handle a high volume of calls efficiently, ensuring call answering objectives are achieved for both the customer and organization.
  • Work closely with team colleagues to collectively achieve overall targets set.
  • Ensure all systems and procedures are complied with.
  • Accrue and maintain comprehensive up-to-date knowledge and information of the Company's Personal Lines and Commercial product range and compliance requirements.
  • Complete relevant industry qualifications as appropriate.

Requirements

  • Leaving Certificate or equivalent and/or a relevant third-level qualification.
  • Excellent communication and organizational skills.
  • Previous sales or customer service experience.
  • Proactive, energetic approach and positive outlook.
  • Proficient in MS Office Suite (MS Word, Excel, PowerPoint).

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