Job Description
Insurance Branch Lead My client, a leading independently owned insurance broker, is seeking to hire a Branch Lead to oversee their Personal Lines Team. As Branch Lead, you will manage a team of three customer advisors and will have responsibilities such as ensuring the team are meeting their monthly targets and managing compliance and quality requirements. Role responsibilities * Supervision of the branches new business and renewal retention delivery in line with monthly targets, ensuring that all associated processes and documentation are completed within a timely manner. * Oversight of quality and regulatory standards across all client interactions. * Ensure that all required reporting and month end processes are completed in a timely manner. * Engage with colleagues across the branch network to ensure optimum client experience, maintaining close communication and collaboration with other Branch Leads/ Managers. * Oversight of the teams performance, ensuring ongoing feedback takes place with each team member. * Cascade company and team relevant updates. * Co-ordinate induction of new entrants into the team. * Facilitate knowledge transfer across the team. * Identify opportunities to streamline processes/ activity to provide efficiencies and an enhanced customer experience. Requirements * Must have relevant insurance qualifications e.g. CIP / MDI/ ACII Skills * Experience & knowledge of the general insurance broking environment in both new business & renewals * Strong interpersonal skills * Time management and organizational skills * Ability to focus and execute key business drivers in line with departmental strategy * Analytical, creative & driven * An enthusiastic & committed team player who will lead by example * Self-motivated, flexible, determined & target focused * A Strong communicator If you are interested in this position, please hit the 'Apply Now' button or emailfor more information. #LI-CN1 Skills: "CIP" "insurance" "Management"