Job Description
**Insurance Collections Analyst** **Job Summary:** Analyze and manage insurance claims to ensure prompt and accurate payment to the hospital, while maintaining strong relationships with health insurance companies and promoting effective billing services. The Beacon Hospital is a leading healthcare provider that values exceptional patient care and quality service. As an Insurance Collections Analyst, you will play a crucial role in ensuring the timely and accurate review of payment or rejection and adjustment transactions, which are necessary for closing accounts. **Key Responsibilities:** * Be knowledgeable of Patient Accounts and Finance processes and their effect on the hospital * Manage assigned list by ensuring the timeliness and accuracy of payment postings and adjustments of accounts based upon functional standards * Analytically review payments of claims and report any potential quality gaps within our billing or claims process * Collaborate with team members to facilitate the delivery of effective billing services and follow-up to all customers to promote account reconciliation * Promote and maintain strong relationships with the health insurance companies for the follow-up of aging accounts and account queries * Participate in regular checking, review and reconciliation of reconciliation measures to ensure validity of management reporting of Key Performance Indicators **Requirements:** * Third level qualification in business or medical related field desirable but not necessary * Proficiency in MS Excel, Word and other related packages * At least 2 years previous work experience in an administrative setting * Previous hospital work experience favourable **Competencies and Knowledge:** * Capacity for analytical thinking and problem-solving and possess good decision-making ability * Ability to work to financial targets within timeframes * Demonstrate an affinity for dealing with accounts, balanced by high level of customer & patient relation skills * Demonstrate an aptitude for computing with good keyboard skills and ability to learn hospital system and supporting IT Systems * Capable of communicating effectively and courteously with stakeholders, including insurance companies, hospital consultants, billing agencies, clinical staff and hospital management **Personal Competencies:** * To be self-motivated with a high capacity for responsibility and individual initiative while working within the team dynamic * Demonstrate an ability to prioritise work and handle large volumes of activity * Excellent organisational skills * A good level of English is required