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Job Description
We are seeking an IT Administrator to join our growing team in Forvis Mazars Ireland, a leading professional services firm with ambitious growth plans and over 800 staff based in Dublin, Galway and Limerick. The successful candidate will provide first line IT support to our staff, troubleshoot technical issues, and manage our Citrix infrastructure.
Main Responsibilities:
- Provide first point of contact for IT support
- Troubleshoot technical issues and escalate to suppliers as required
- Manage service desk tickets and prioritize tasks to ensure operational efficiency
- Manage Citrix infrastructure and NetScaler configurations
- Ensure system and data security is maintained at a high standard
- Expedite hardware and software repair and notification
- Monitor infrastructure performance and escalate issues
- Provide technical assistance to project teams
- Maintain and develop relationships with key suppliers
Requirements:
- 2+ years' experience managing Windows environment with Windows Servers, Windows Desktops, Microsoft Office, Active Directory, DNS, DHCP, Network configuration
- Knowledge of Citrix and Netscaler, and IT certification desirable
- Knowledge of Microsoft Azure environment from Azure AD perspective is a plus
Forvis Mazars is an Equal Opportunities Employer.