Job Description
Who we are Fenero is a multi-award winning company of approachable tax experts who support financial success for contractors, freelancers and solopreneurs. We believe freedom and flexibility in choice of work leads to enhanced personal fulfilment and greater economic opportunities. We empower our customers to step more confidently into different types of work and to maximise their financial success while doing so. We are an inclusive team of nearly 100 team members across Ireland and in Kerala, India, led and united by our five core values of One Team, Customer Experience, Better every day, Win Right and Boundless Ambition. Our technology environment Feneros customer and operational back-end platforms and systems are supported by a mix of internally developed proprietary, and 3rd party off-the-shelf software. We have 5 developers based in India and a small team of business analysts and testers in Ireland. There is a strong focus on customer experience and continuous improvements at Fenero so existing software is modified regularly to drive process improvement and automation. As Fenero is in an expansion and transformational growth phase of business, we have ambitions to develop and establish further new technologies to support and fuel strategic business goals. Projects are currently managed using a light PMI framework. The IT Director role will be a brand new role for the business. Your day to day Develop and communicate a visionary technology roadmap that aligns with our companys growth and operational excellence strategy and goals; and ensures the organisation keeps pace with technological innovation. Lead and mentor our development team in India by providing technical guidance, code reviews, and best practices. Lead and mentor project management, business analysis, testing and IT operations and ensure delivery against established goals. Build strong relationships to support integration and excellence across both sites Lead technology-focused continuous improvements and transformation projects across the organisation Strengthen and improve our project management framework and principles to ensure timely delivery along with robust pipeline of projects which support achievement of strategic business goals Implement robust software development cycle to minimise deployment delays, rework and software bugs Drive operational excellence by ensuring our technology infrastructure is up-to-date, efficient, and responsive to business needs. Proactively identify, assess and mitigate against cyber security risk. Manage relationships with suppliers and partners including 3rd party vendors to ensure seamless service delivery and strategic alignment. Ensure strong internal IT support through our outsourced helpdesk. Assess the need for new equipment and software to meet internal and external needs. Lead disaster recovery and business continuity planning efforts to ensure our technology ecosystem is resilient during unexpected disruptions. Drive continuous improvement initiatives to enhance development processes and productivity. Provide insightful reporting and analysis to senior leadership, highlighting key performance indicators and actionable insights. Your Skills & Experience Minimum 10 years experience working in IT leadership positions Strong experience in business digital transformation Strong technical expertise in software development (AWS, mySQL, PHP), infrastructure management (including cybersecurity) and enterprise systems integration. Excellent communication skills with the ability to explain and report complex technical opportunities into business terms Strategic thinker to ensure technology efforts and resources are at all times fully aligned with and serving strategic business needs Proven track record of successfully managing IT projects and initiatives within an agile framework, ensuring they are delivered on time and to the highest quality standards Familiarity with version control systems and CI/CD pipelines. Team oriented, with strong interpersonal, communication, collaboration and leadership skills Excellent analytical and problem-solving skills Forward thinking with a view to future technologies and an appreciation for working with and enhancing existing IT infrastructure and systems. 3rd level qualification in information technology, computer science, engineering or related field Equal Opportunities At Fenero, we are an Equal Opportunity Employer. We do not discriminate based on race, age, gender, civil status, family status, disability, sexuality, religion or membership of the Travelling Community. Health & Safety Ensure a safe work environment and be aware of responsibilities under the Safety, Health and Welfare at Work Act 2005, taking appropriate action in the event of an accident to clients, staff, self or any other person in the workplace. The above list is not exhaustive and other duties may be required of the post holder. This job description will be reviewed in the light of changing circumstances and may be varied in consultation with the job holder and the Company Directors. Skills: AWS It Management Cybersecurity Project Management Software Development Benefits: Work From Home Pension EAP Group Life Assurance