Job Description
Due to continued expansion of eir evo we are now seeking to recruit a candidate that will become an important part of the team in an evolving and exciting environment. The role would involve On site resourcing cover - operating within a customers environment and under their governance. Working in a growing Managed Services team with procedures based on ITIL Framework Hardware Fault Investigation and Diagnosis Resolution and Recovery, reducing impact were possible Escalation point for other ICT teams Work with other ICT teams or 3rd parties where required Provisioning of Server/Storage/Network equipment Create and maintain Documentation of Customers Environment Assist in the transition of new customers Required Skills 3+ Years working in a dedicated Support Environment Extensive Windows Server skills and strong knowledge of Active Directory Understanding of Virtualization, in particular - VMware and Hyper-V Excellent Customer Service and Communication skills Industry Accreditation Networking technologies, Firewall and Switching principles Storage Provisioning and Management Microsoft Exchange Administration and Support Utilization of monitoring toolls Candidates must be eligible to work in Ireland or currently hold a Stamp 4 Visa to apply. Full Drivers license and own transportis essential (all travel is expensed, and mileage is not excessive) Desired Skills Office365 Experience of Enterprise and Data Centre Environments, Brand familiarity: HP, Dell, IBM, Sonicwall, Cisco, Juniper, Palo Alto The successful candidate will be dynamic and capable of delivering to a high standard despite constraints that may be in place. They will be trustworthy and capable of organizing and delivering on tasks with little direction and can adjust their approach for the varied customer environments supported. Excellent communications skills are a must and would be relied on daily. Candidates must be eligible to work in Ireland or currently hold a Stamp 4/1G Visa to apply. Eir evo/eir evo talent and our clients are an equal opportunity employer who seeks to recruit and appoint the best available person for a job regardless of marital / civil partnership status, sex (including pregnancy), age, religion, belief, race, nationality and ethnic or national origin, colour, sexual orientation or disability. Eir evo/eir evo talent apply all relevant Data Protection laws when processing your Personal Data. If you choose to apply to this opportunity and share your CV or other personal information with Eir evo/eir evo talent, these details will be held by us in accordance with our privacy policy used by our recruitment team to contact you regarding this or other relevant opportunities at Eir evo/eir evo talent We are committed to creating an inclusive and supportive work environment. If you require any reasonable adjustments during the application or interview process, please let us know, and we will work with you to meet your needs #eirforall EVO6109 Skills: Troubleshooting Deskside Support Windows Server