Job Description
IT Logistics Technician (Dublin) Our clients infrastructure is comprised of a large global portfolio of more than 100 datacenters and 1 million servers. Their foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide. With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as they meet the ever-changing business demands that hold the company as a world-class cloud provider. Responsibilities As a successful Inventory & Asset Technician, your success is measured by: Safety Practices Complies with security and data management policies. Escalates any security or safety incidents. Coordinates with security escorts for third-party vendors.Tactical Shift Management Performs assigned tasks and escalates issues during high-volume work activity or escalation-based situations. Seeks guidance from management before proceeding with the next step of a process.Inbound and Outbound Logistics Performs data entry to document inbound and outbound packages. Executes incoming/outgoing deliveries as instructed by management (e.g. purchase order (PO) receiving, Rack Movement Supervisor (RMS) activities). Ensures accurate documentation of incoming and outgoing deliveries as well as records.Customer Service Maintains a strong focus to understand the impact of their work when completing tickets and assigned Inventory and Asset Management (IAM) tasks. Ensures IAM tasks are completed accurately as requested, as well as meet company and industry standards and policies. Becomes familiar with guidelines set by the clients contractual agreements with suppliers and maintains a strong customer focus.Inventory Management Develops working knowledge of stock control and inventory management practices and procedures. Performs cycle audits and data corrections to ensure all inventory controls are met. Helps reconcile inventory discrepancies and report discrepancies. Ensures detailed physical inventory tracking and staging.Warranty Process Management Engages supplier to initiate warranty claim when automation is not available and processes the orders. Processes failed vendor hardware devices using online/other tools, including information processing, packaging, shipment, and receipt of return for Return Merchandise Authorization (RMA) devices. Follows all Service Level Agreements (SLAs) related to RMA warranty process.Data Bearing Device (DBD) Destruction Performs destruction of data bearing devices (DBD) following all Service Level Agreements (SLAs) and the clients policies as necessary.Procurement Notifies management about ordering stock shortages. Escalates any issues to management.Operational Excellence Follows existing procedures to run processes and ensures execution with consistency, accuracy, and timeliness of delivery.Other Embody our culture and values Job Title: IT Logistics Technician Location: Dublin, Ireland Job Type: Contract Trading as TEKsystems. Allegis Group Limited. Level 1, The Chase, Carmanhall Road, Sandyford, Dublin 18, Ireland. No. (phone number removed). TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at https://(url removed)/en-gb/privacy-notices. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go to https://(url removed)/en-gb/privacy-notices. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice at https://(url removed)/en-gb/privacy-notices for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. If you are resident in the UK, EEA or Switzerland, we will process any access request you make in accordance with our commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield