Job Description
Dublin 17 Location Mon - Fri/9am-5pm/FT On-site €170-€200/Daily Rate with Immediate Start Your Role & Responsibilities Troubleshoot and resolve hardware and software problems Provide initial customer support for custom line-of-business applications Manage incidents using company standard tools and processes Supporting and maintaining Windows 10 and 11 computers Supporting Office 365 client solutions Escalation of IT issues within the team Assisting users with new laptops and desktops Installing authorised software Asset Lifecycle Management Your Experience Mandatory 1+ years working within a technical services support desk Experience supporting Microsoft Office 2010 and newer Understanding of ITIL framework Experience supporting a corporate Microsoft Windows 7, 8 or 10 environments Desirable Previous experience using helpdesk applications Active Directory administration Knowledge of Exchange administration O365 administration TCP/IP network and general WAN/ LAN trouble shooting Knowledge of MacOS, Linux, iOS/iPadOS/Android This is 3 month contract with the possibility to extend. APPLY now to be immediately considered for interviews or contact me on (phone number removed)/(url removed)