Job Description
Calling All IT Helpdesk Pros: Thrive in Dublins City Centre with a 4-Day Onsite Schedule with a Global Team! Are you passionate about IT support and ready to make a real impact in a dynamic, internationally focused organisation? We're looking for a talented IT Service Desk Administrator to join our clients IT Division and be the first line of support for their global team. About the company: If youre looking to work with a team that supports innovation and growth on a global scale, this could be the perfect fit! Work Details: 4 days a week onsite in the heart of Dublin City Centre. Permanent role with a €40K base salary. What You'll Do: Provide top-notch 1st line technical support across software, devices, networks, and AV systems. Troubleshoot and solve technical issues, ensuring efficient and timely resolutions. Manage and support Multi-Function Devices, Audio/Video units, and track IT assets. Enhance service desk efficiency by identifying recurring issues and refining processes. Assist with hardware procurement, deployment, and configuration. Engage with end users, share IT knowledge, and support virtual and in-person meetings. What You Bring: Strong initiative, problem-solving skills, and the ability to prioritize under pressure. Solid Microsoft Windows background and familiarity with Office 365, MS Teams, and more. Excellent communication and interpersonal skills to work effectively within a busy IT team. Tech You'll Work With: Windows 10, Office 365, Adobe Suite, MS Teams Skype for Business VoIP, Managed iPhones, MDM Intune FortiClient VPN, Lansweeper Asset Management, Crestron/Polycom Video Conferencing This is your chance to contribute to IT services that support global operations and grow in a role that values creativity, innovation, and project management. If you're ready to take on new challenges and support a team that's making a difference worldwide, I'd love to hear from you! please apply now or email Sarah at s.macn Skills: Windows 10 microsoft 365 Adobe