-
Job Description
Woodie's is Ireland's leading DIY, Home & Garden retailer with 35 stores nationwide and an online presence.
We are seeking an ambitious, detail-oriented, and customer-focused IT Support Colleague to join our fast-paced IT team.
This role will appeal to someone with a passion for learning and implementing continuous improvements across all areas of technology services.
Our ideal candidate:
- Has a passion for continuous improvement and ensuring processes are efficient.
- Is a keen learner with the ability to apply learning to recommend improvements.
- Is customer-focused and understands the role they play in delivering excellent service.
- Has superb attention to detail and understands that detail drives excellence.
- Can craft concise and accurate documents and processes.
- Thrives on delivering objectives and projects to the best of their ability.
- Has excellent interpersonal skills and can build effective working relationships.
- Has a solid understanding or qualification relevant to this role.
Key Responsibilities:
- Collaborate with the IT team to develop knowledge of ITIL and PMO processes.
- Provide support across the IT function in areas including vendor management, security management, and front-line support.
- Document and articulate technical processes and ideas in a manner that can be understood by stakeholders.
We offer a range of benefits, including:
- Salary: €30,000 to €35,000 per year
- Annual Bonus
- Company Pension
- Discounted healthcare
- Hybrid working
- Colleague Discount
- Wellness Initiatives
- Educational Assistance
- Paid Parental & Maternity leave
- Sick-pay
- Flexi-Wage - Choose how to budget your pay
We are an equal opportunity employer and value diversity at Woodie's. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, or disability status.