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Job Description
Supervise a team responsible for delivering fund order desk activities, ensuring client deliverables are met and team members are trained and operating efficiently.
Reporting to the Associate Director, Middle Office Operations, this role involves supervising a team responsible for delivering fund order desk activities.
Key responsibilities include:
- Ensuring all client deliverables are tracked and met on an ongoing basis, in line with internal policies and procedures.
- Liaising with clients, investment managers, vendors, and underlying transfer agents for day-to-day operational issues.
- Working with internal teams to ensure all client deliverables are met.
- Participating in the implementation of system and process enhancements with a continuous improvement mindset.
Requirements:
- At least 3 years experience working in the fund services industry, across one of or a combination of FoF Custody/Fund Trading/Transfer Agency roles.
- A minimum of 1 year experience in a supervisory role.
- Developed understanding of the fund administration industry.
- Strong knowledge of fund order execution/settlements, including various fund structures, fund offering documentation completion, investor account opening requirements, and AML & FATCA requirements.
- Experience with Securities and Payment Swift messages.
- Experience managing client relationships, with excellent written and verbal communication skills.
- Excellent attention to detail and time management skills.
- Proven ability to work under pressure in a fast-paced environment.
- The ability to work well in a team environment.
- Experience with system development, including testing and implementation.