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Job Description
Job Summary: Credit Control Administrator sought to manage customer complaints, resolve queries, and maintain accurate records in a dynamic finance team.
Rentokil Initial, a global blue chip organisation, is seeking a skilled Credit Control Administrator to join their head office in Naas, Co. Kildare.
The successful candidate will work from home with regular office visits, managing customer complaints, resolving queries, and maintaining accurate records.
Key Responsibilities:
- Investigate and resolve customer complaints and queries (letters, telephone calls, emails)
- Manage all post, inbound and outbound
- Support the credit control manager and team with administration tasks
- Day-to-day interaction with the branch network regarding service and sales delivery
- Manage and upload invoices to customers' websites or EDI portals
- Support the credit control team by assisting with a small ledger
Requirements:
- Previous exposure working in a credit, accounts receivable or finance team
- Ability to maintain a high level of accuracy while meeting deadlines
- Excellent communication skills, both written and verbal
- Strong computer knowledge and PC skills
- Competent in Excel (filters & vlookups) and Word
- Strong commitment to delivering customer excellence
- Strong organisation skills to effectively manage and prioritise workload
- Ability to work within a team environment as well as use your own initiative
What We Offer:
- A competitive basic salary
- 20 days' annual leave (pro rata)
- Progression opportunities
- Company pension
- Employee Assistance Program
- Cycle to Work Scheme