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Job Description
Develop training solutions for Elavon business, designing and delivering training materials and tools to support employees.
At Elavon, we're committed to building platforms and ecosystems that help customers achieve their financial goals. As a wholly owned subsidiary of U.S. Bank, we're dedicated to innovation and launching new products. Our team is passionate about partnering with customers, communities, and each other to drive success.
Job Description
This role is responsible for developing and delivering training solutions for Elavon business. The focus is on creating and hosting training sessions, designing learning strategies, and developing training materials and content to support business needs.
- Design and develop learning solutions through consultation with business leaders and interpreting learning objectives.
- Develop digital training solutions in various formats across several platforms, including MS Teams, Vyond, Mural, and Articulate 360.
- Lead and co-facilitate training sessions, creating and hosting role-playing, simulations, team exercises, group discussions, videos, or lectures to real-world situations and subsequent debrief activities to arrive at learning outcomes.
Main duties will comprise:
- Interviews and consults with key business leaders and subject matter experts to create training project outlines.
- Design learning strategies through identification of learning objectives.
- Development of training materials and content to support each objective.
- Incorporates the use of varied delivery alternatives, including self-study, instructor-led, computer-based, web-enabled, and other options.
- Facilitate and co-facilitate classroom and online training sessions.
- Design, develop, and maintain materials such as e-learning, videos, podcasts, participant guides, training updates, and communication independently.
- Consult with learning strategy, learning program managers, and managers in the field to ensure alignment of training content to business needs.
- Execute program measurement strategy to evaluate the impact.
- Represent Elavon in a professional and confident manner during internal and external presentations and training sessions.
Requirements:
- Minimum of 3 years of professional experience in training or training design and delivery.
- Native level of English is essential, good knowledge of other European languages would be an advantage.
- Knowledge of adult learning theories and instructional design models.
- Lesson and curriculum planning skills.
- Excellent facilitation and presentation skills – able to professionally deliver a variety of classroom and virtual-based training for varied audiences.
- Excellent Office365 skills including PowerPoint, Excel, Word, Outlook.
- Excellent written and verbal communication skills.
- Able to work independently as well as part of a team, subject matter experts, and business leaders.
- Problem-solving attitude with multitasking ability and a willingness to think outside the box.
- High level of attention to detail and quality.
Desirable:
- Authoring tools (e.g. Vyond, Articulate, Captivate, Mural, Vyond).
- Experience in finance industry would be an advantage.
- Language capability.