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Job Description
We are seeking a part-time Saviynt Engineer to support our Identity and Access Management (IAM) system. Key responsibilities include providing L2/L3 support, administering user access, and handling incidents. Requirements include a Bachelor's degree in Computer Science or a related field, and proven experience with Saviynt IAM.
- Provide L2/L3 support for the Saviynt IAM system, ensuring efficient service delivery and operational excellence.
- Administer user access, manage user IDs, and handle password management for Provider-operated systems.
- Manage incidents, service requests, and change requests for applications.
- Act as the Subject Matter Expert for the Saviynt IAM platform, including hands-on configuration and management.
- Execute tasks related to aggregation, workflows, tasks, rules, and roles.
- Perform day-to-day operations and production support of IAM systems, ensuring efficient service delivery.
- Collaborate with cross-functional teams to improve IAM solutions and align with compliance needs and best practices.
- Administer user access and handle all related user IDs, password management, and access control for Provider-operated systems.
- Manage the ticket lifecycle from detection to remediation, ensuring timely response and resolution.
- Stay updated with security vulnerabilities, attacks, and mitigation strategies.
- Assist in preparing business-required reports and updating documentation to reflect platform changes.
- Interface with customers to mitigate security incidents and support on-site teams.
emagine is a high-end professional services consultancy and solutions firm specialising in providing business and technology services to clients in all sectors.