Job Description
Want to make an impact? We offer that Due to continued growth, we are currently hiring a part time L2/3 Savyint Engineer to join our team. emagine is a high-end professional services consultancy and solutions firm specialising in providing business and technology services to clients in all sectors. We power progress, solve challenges and deliver real results through tailored high-end consulting services and solutions. Are you intrigued? Do you want to learn more? You will support our Saviynt Identity and Access Management (IAM) system, providing hands-on configuration, management, and troubleshooting support. A snapshot of your key responsibilities: Provide L2/L3 support for the Saviynt IAM system, ensuring efficient service delivery and operational excellence. Administer user access, manage user IDs, and handle password management for Provider-operated systems. Manage incidents, service requests, and change requests for applications. Act as the Subject Matter Expert for the Saviynt IAM platform, including hands-on configuration and management. Execute tasks related to aggregation, workflows, tasks, rules, and roles. Perform day-to-day operations and production support of IAM systems, ensuring efficient service delivery. Execute tasks related to aggregation, workflows, tasks, rules, and roles. Collaborate with cross-functional teams to improve IAM solutions and align with compliance needs and best practices. Administer user access and handle all related user IDs, password management, and access control for Provider-operated systems. Manage the ticket lifecycle from detection to remediation, ensuring timely response and resolution. Stay updated with security vulnerabilities, attacks, and mitigation strategies. Assist in preparing business-required reports and updating documentation to reflect platform changes. Interface with customers to mitigate security incidents and support on-site teams. Requirements: Bachelors degree in Computer Science, Information Technology, or a related field (or equivalent work experience). Proven experience in supporting and managing the Saviynt IAM platform. Strong understanding of Identity and Access Management (IAM) concepts, including user access, roles, workflows, and security best practices. Familiarity with incident management processes and tools. Excellent problem-solving skills and the ability to troubleshoot complex technical issues. Strong communication and interpersonal skills to effectively interface with customers and team members. So, are you ready to join our team? emagine is an equal opportunity employer, and employment practices are based strictly on merit. It is the policy of the Company to give equal opportunity in employment regardless of sex, sexual orientation, marital status, race, age, disability, gender reassignment, pregnancy and maternity, religion or ethnic origin. Opportunity type:Initial 3 months contract (part-time), onsite in Dublin 4 Start date: ASAP Skills: Saviynt IAM IAM system