Job Description
Lead Cloud Engineer Job Description Job Description CVS Health, the parent company of Signify Health, is increasing investments in digital, data, analytics and technology and Signify Health is excited to be involved! We are hiring for a dynamic new initiative for CVS Health that will run out of our state-of-the-art offices at Bonham Quay. This is your opportunity to be involved with a pioneering business that is transforming health care in the United States by making customer experiences more seamless, convenient and personalised. CVS Health is focused on driving business agility and growth through technology, data, digital and experiential innovations. Digital First, Technology Forward and Data Driven is not simply an aspirational goal for the company, but a prerequisite to accelerated growth. Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand with heart at its center our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. As we reflect on our learnings and successes from remote work, we aim to provide a new state of the art flexible work environment in our Galway facility at to support those objectives. Careers with offer flexible work arrangements and individuals who live and work in the Republic of Ireland will have the opportunity to divide their time between our Galway office and their home office. Join CVS Health Enterprise Technology and put your engineering skills to use shaping the future of developer platforms for software engineers at Fortune 6 scale. The CVS Observability Platform gives engineers at CVS frictionless access to application instrumentation no matter where their applications run. As a Lead Cloud Engineeron the Observability Platform team, you will be architecting and scaling the data pipelines for billions of logs, metrics, and traces produced by thousands of workloads spanning multiple public cloud providers and datacenters. You will leverage open standards, open source technologies, and in-house custom software to extend and create new platform features. You will work closely with the SRE team and engage with application teams across the company to inform the direction of the platform as it grows. Successful candidates will combine deep technical acumen with a willingness to collaborate and mentor teammates across teams. A keen understanding of distributed systems and operational thinking will help you excel in the role. Responsibilities for this role Design and scale data pipelines for logs, metrics, and traces Develop custom software to drive the observability platform using technologies such as Java Spring Boot, Node JS, Golang etc. Help engineers, who are primarily our customers to the Observability Platform, in troubleshooting the issues with Observability Platform instrumentations Implement OTEL client libraries for technologies such as Java Spring Boot, Node JS, Go-lang etc. Participate in team 24/7/365 on-call rotations to ensure the health and stability of the Observability Platform Manage CI/CD pipelines for deploying and managing observability platform infrastructure to Kubernetes Deliver an exceptional customer experience by engaging with platform customers as they reach out with support questions Create comprehensive documentation for observability tools and technologies Watch the watchers by building and managing instrumentation and alerting for the Observability Platform itself to deliver a highly available platform Work closely with the SRE team to understand application team challenges in the observability space and identify opportunities to improve the Observability Platform to meet these challenges Regularly collaborate with principal engineers, engineering leaders, product managers, and architects across Enterprise Technology to define and deliver on the Observability Platform roadmap REQUIRED QUALIFICATIONS 7+ years of experience in software engineering and/or site reliability engineering roles 7+ years of hands-on development experience with modern microservices using technologies such as Java Spring Boot, Go-Lang, Node JS etc. Strong exposure to cloud platforms such as GCP, AWS or Azure Strong familiarity with observability patterns and best practices including concepts like SLAs, SLOs, and SLIs Experience creating custom dashboards and views to understand system health and availability Extensive experience with modern infrastructure tooling like Docker, Kubernetes, Argo CD, Envoy/Istio Comfort using the Grafana Labs OSS stack: Loki, Grafana, Tempo, Mimir, et al. Excellent technical communication skills PREFERRED QUALIFICATIONS Understanding of the OpenTelemetry ecosystem, OTLP, and OTel Semantic Conventions Experience designing and scaling distributed systems Background in building and operating high-traffic backend services Familiarity with popular data-oriented open source technologies like Kafka and Postgres EDUCATION Bachelors degree or, equivalent experience.