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Job Description
- Experience in cloud services delivery – SaaS applications and mobile apps.
- Appetite to take on responsibility and ability to handle a large volume of customer requirements in a high growth environment.
- Appetite to be a key part of a growing global business.
- Professional, self-assured communications between all technical stakeholders and with external parties.
- Resolution and root-cause analysis, responding in a timely manner.
- Prioritize well relating to delivery and issue response.
- Ability to drive automation and process improvement.
- Customer, partner and stakeholder facing when situations demand.
- Leadership of technology and support teams with good people skills.
- Participate in Product Roadmap strategy development.
- Software testing process design and implementation.
- User interface experience.
Focus Areas:
- End-user interaction points in the All-Channel Communications Solution.
- Refactoring existing code to improve its quality, extensibility, and maintainability.
- Creating a polished and intuitive user experience.
- Implementing images/branding developed by the marketing team.
- Developing and extending Web Service APIs to enable a feature-rich end-user experience in our client applications and allow customers to integrate their services with the product.