Job Description
Join our team Home Instead is the largest and longest-established private home care company in Ireland. With a team of 4,000 CAREGivers enhancing the lives of ageing adults and their families in cities, towns and villages all over the country. Who we`re looking for Home Instead's National Office is seeking a"Learning & Development Manager" to spearhead the ongoing growth and enhancement of Home Instead's workforce talent Responsibilities include but are not limited to: Manage and Develop the Learning Management System: Optimize the system for recording, assigning, and tracking training to ensure compliance with all requirements. Identify and Implement Training Improvements: Enhance training processes and systems to achieve a best-in-class training approach. Collaborate with Subject Matter Experts:Develop training content and methods for existing and new products and processes. Maintain Operational Knowledge: Stay informed about the operational team's procedures and processes within the organization. Analyze Training Effectiveness: Continuously evaluate the relevance and effectiveness of current training and assess future training needs to support the company's strategic goals. Drive Creation and Delivery of Learning Solutions: Develop and deliver compliant, effective learning solutions for employees, services, and products while maintaining and enhancing existing content libraries. Collaborate with Team Members: Work with peers and network team members to address business challenges and opportunities through relevant, efficient, and effective learning and development solutions. Develop Standard Operating Procedures (SOPs): Create SOPs for key operations and objectives within the business and support training and induction processes. Facilitate Learning Events:Lead and facilitate learning events as needed. Oversee Learning Management System Operations: Manage the systems operational performance, define user roles, design learning courses, build custom certifications, provide personal feedback to learners, and maintain the client portal. Understand Policies and Standards:Develop a deep understanding of local, national, and industry-specific policies, guidelines, and standards to ensure all training facilitates proficiency and compliance across the network. Job Requirements A successful applicant will have the following skills and knowledge QQI Train the Trainer A 3rd level qualification or equivalent is preferred. Strong familiarity with design tools such as Articulate Rise and Storyline, Captivate, Flash (or similar e-learning tools), as well as audio and video editing software, Adobe Creative Cloud, Adobe Connect, Go Animate, etc. Experience and confidence in using online meeting platforms like MS Teams and Zoom for training and events. Strong interpersonal skills, sound judgment, and effective decision-making abilities. High energy and enthusiasm to motivate and engage others. Excellent organizational and administrative skills for planning, organizing, and prioritizing work on a daily, monthly, and yearly basis. Proficiency in Microsoft Office programs Capable of managing time-sensitive projects from inception to completion, including introducing new ideas, implementing best practices, and assessing processes for improvement and adaptation Ability to prioritizes a people-first mindset in all interactions. Skills: Articulate Rise e-learning tools Go Animate Job Types: Full-time, Permanent This is an onsite role based in our National office- D18 (Monday to Friday) with only 2 days per week WFH option. Benefits: Company events Company pension Employee assistance program On-site parking Wellness program Skills: Instructional Design Learning Management Systems LMS Training Needs Analysis Training Delivery Training Designing E-Learning