Job Description
I'm seeking to hire a Level 1 IT Engineer on behalf of my client, an Irish MSP based in Dublin. This position involves troubleshooting and managing level 1 IT Support issues and tickets for multiple clients. You will work on desktops, laptops, mobiles and apple devices, and be responsible for troubleshooting operating systems and applications, remote and on-site. Duties: Resolving ticket/service requests assigned to you Deploying and setting-up new and existing client devices Working with clients to ensure their support issues are understood Working with internal team members to deliver incident reports Requirements: Experience working with various types of client devices/hardware 1-3 years experience working with Windows Operating Systems and Office applications (Word, Excel, Outlook, PowerPoint) Experience working for an MSP/IT Services and Consulting firm Relevant certifications including MS Azure Fundamentals, MCP and CompTIA A+ If you're interested in this position, apply below. Reperio Human Capital acts as an Employment Agency and an Employment Business. Skills: IT Support Microsoft Office Hybrid Benefits: Work From Home