Job Description
**Microsoft 365 Engineer Wanted** Seeking a skilled Level 2 Engineer to manage and support Microsoft 365 environment, with a focus on Teams, Intune, and other critical Office 365 applications. **Job Description** We are looking for a highly skilled Level 2 Engineer to join our team. As a Level 2 Engineer, you will play a key role in maintaining the performance and security of our Microsoft 365 infrastructure. You will be responsible for managing and supporting services including Exchange Online, Share Point Online, Teams, and One Drive. **Key Responsibilities:** • **Microsoft 365 Administration**: Manage and support services including Exchange Online, Share Point Online, Teams, and One Drive. • **System Monitoring**: Oversee system performance using tools like Manage365, ensuring optimal operation and managing service health. • **User Management**: Handle user accounts, permissions, licenses, groups, and distribution lists within Office 365. • **Security Compliance**: Implement and maintain security measures, including multi-factor authentication. • **Troubleshooting**: Resolve technical issues related to Microsoft 365 services and coordinate with Microsoft support as needed. • **Migrations & Updates**: Plan and execute system migrations, updates, and integrations with other systems. • **End-User Support**: Provide support and training for Office 365 applications. • **Microsoft Teams & Intune Support**: Assist with the rollout and support of Microsoft Teams and Endpoint Manager (Intune) across devices. **Requirements:** • Minimum 3+ years experience managing Office 365 environments. • Strong working knowledge of Exchange Online, Share Point Online, Teams, One Drive, and Microsoft Endpoint Manager (Intune). • Proficiency in Power Shell scripting for Office 365 administration. • Proven experience with security and compliance features in Office 365. • Experience in data migration and integration projects. • Knowledge of networking and Active Directory. • Microsoft 365 Certified: Enterprise Administrator Expert certification is a plus. • 5+ years experience in a Level 2 helpdesk environment. • Excellent troubleshooting, problem-solving, and communication skills. **About the Company:** Our client is a public sector organization seeking a skilled Level 2 Engineer to contribute to the growth and success of their high-performing team. This is an excellent opportunity for an experienced Level 2 Engineer to take on a challenging and rewarding role over the next three years.