Job Description
About the role
Tesco is a values-led business and we are committed to building a better Tesco and to support our colleagues in Serving Ireland's Shoppers a Little Better Everyday.
We aspire to create an emotional connection with our customers and colleagues and to help to make their lives more manageable and enjoyable.
Tesco Ireland is committed to developing individuals' talents and supporting professional development as a dynamic business that values people with strong leadership skills and an entrepreneurial attitude.
THE ROLE
Tesco Ireland is currently seeking to appoint a Line Manager who will have responsibility for supporting and leading a department and a team of people to deliver the best shopping trip for our customers.
This role will report to the Deputy Manager and will ensure that we are serving Ireland's shoppers a little better every day.
You will be responsible for:
Creating an inspiring and welcoming environment for colleagues and customers.
Being responsible for the store when the Store Manager/Deputy Manager are not present.
Ensuring that the team is fully trained and validated in their roles.
Creating an environment of two-way communication, inspiring a culture of trust.
Coaching and managing colleagues to enable them to deliver their daily priorities and be in the right place at the right time to meet customers' needs.
Reviewing reports and systems to enable you to deliver the right improvements for customers and colleagues.
Driving a culture of zero food waste, managing date codes and ensuring no food suitable for human consumption goes to waste.
Recruiting the best colleagues for the team, selecting those passionate about customers.
Understanding the cleaning specifications for the store and ensuring that the plan is delivered through the team by leading by example.
Managing stock control activities, warehouse layout, and processes to ensure all colleagues can complete their routines right first time.
Identifying any incorrect prices, overcharges, refunds, and label routines to ensure customers are charged the correct price at all times.
Managing the front-end operation to ensure that customers do not queue.
Recognising when colleagues provide great service and giving feedback where necessary regarding poor service.
You will need
For the 'Line Manager' role you have a demonstrated track record of:
Being passionate about delivering the right way for customers and colleagues.
Being adaptable and agile in your thinking.
Delivering key objectives in a fast-paced environment.
Being the 'Go To' person for all queries for your department.
Shaping and influencing at the most senior level.
Previous retail experience preferred in a similar role.
About us
Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or on the move.
Our core purpose is "Serving our customers, communities and planet a little better every day".
Serving means more than a transactional relationship with our customers.
It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of, and for the planet.
Tesco has operated in the Irish retail market since 1997, and with 163 stores nationwide, we employ over 13,000 people in cities and towns around Ireland, supporting almost 45,000 jobs directly and indirectly.
We work closely with suppliers across Ireland who are dedicated to making the best products for our customers and this is reflected in the numerous awards our products have won over the years.
We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves.
It is embedded in our values: we treat people how they want to be treated.
At Tesco, we not only celebrate diversity but recognise the value and opportunity it brings.
What's in it for you
We offer excellent benefits that help make Tesco a great place to work.
These include but aren't limited to:
Competitive Salary from €37,500.
Bonus Scheme.
Colleague Clubcard offering 10% discount across stores and online, with 15% discount weekends once a month (Friday to Sunday), and 20% off twice a year.
Life Assurance.
Pension Scheme.
Save As You Earn Scheme.
Paid Family Leave.
Bike to Work.
Long Service Awards.
Commuter Scheme.
Wellbeing Initiatives.
Entry requirements and rules of the scheme apply.
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