Job Description
About the role Tesco Ireland is currently seeking to appoint a number of Line Managers in Limerick covering the below roles: Operations Manager Shop Floor Manager Customer Experience Manager These roles will report to the Deputy Manager and will ensure that we are serving Ireland's shoppers a little better every day. You will be responsible for Creating an inspiring and welcoming environment for colleagues and customers Being responsible for the store when the Store Manager/Deputy Manager are not present Ensuring that the team is fully trained and validated in their role Creating an environment of two-way communication, inspiring a culture of trust Coaching and managing colleagues to enable them to deliver their daily priorities Reviewing reports and systems to deliver the right improvements for customers and colleagues Driving a culture of zero food waste, managing date codes and ensuring no food suitable for human consumption goes to waste Recruiting the best colleagues for the team, selecting those passionate about customers Understanding the cleaning specifications for the store and ensuring that the plan is delivered through the team Managing stock control activities, warehouse layout, and processes to ensure all colleagues can complete their routines right first time. Root causing any incorrect prices, overcharges, refunds, and label routines to ensure customers are charged the correct price at all times. Managing the front-end operation to ensure that customers do not queue Recognising when colleagues provide great service and giving feedback where necessary in relation to poor service. You will need For the ‘Line Manager’ role, you should have a demonstrated track record of: Being passionate about delivering the right way for customers and colleagues Being adaptable and agile in your thinking Delivering key objectives in a fast-paced environment Being the ‘Go To’ person for all queries in your department Shaping and influencing at the most senior level Previous Retail Experience preferred in a similar role What’s in it for you We offer excellent benefits that help make Tesco a great place to work. These include but aren’t limited to: Competitive Salary from €37,500 Bonus Scheme* Colleague Clubcard offering 10% discount across stores and online, with 15% discount weekends once a month (Friday to Sunday), and 20% off twice a year. Life Assurance Pension Scheme* Save As You Earn Scheme* Paid Family Leave Bike to Work Long Service Awards Commuter Scheme Wellbeing Initiatives *Entry requirements and rules of the scheme apply About us Our vision at Tesco is to become every customer’s favourite way to shop, whether they are at home or out on the move. Our core purpose is “Serving our customers, communities, and planet a little better every day”. Tesco has operated in the Irish retail market since 1997, and with 163 stores nationwide, we employ over 13,000 people in cities and towns around Ireland. We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. We celebrate diversity and recognise the value it brings. For further information on the accessibility support we can offer, please click here. #J-18808-Ljbffr