Logistics Coordinator Job In Na

Job Description

Summary

• Salary Range: up to €35,000 per annum base (negotiable depending on experience)
• Location: Drogheda, Louth
• Model: Hybrid
• Contract: Permanent, Fulltime

Company

You will be joining a company designing and manufacturing technical and decorative solutions derived from wood to a worldwide diverse customer base.

They are a worldwide industry reference and well known in Europe thanks to their wide product portfolio. They have over 3400 employees across the globe. In Ireland, they have a sales office and a distribution centre located in Drogheda, Co Louth.

Who you are...

You have a successful track record in customer care and administration in a similar sector. You have experience in handling a high volume of inbound customer requests via phone, email and ticketing systems.

In this role, you will aim to provide professional and high-standard client-partner service, efficiently working across multiple tasks while ensuring high-quality service.

Training will be provided however experience in Customer Care is imperative.

Responsibilities

• Booking sales and promotion orders for his/her accounts; monitoring outstanding orders and delivery times
• Processing customer order data in SAP and CRM and ensuring that the service runs smoothly
• Reporting and analyzing complaints
• Communicating with the logistics team to ensure on time delivery to customers
• Ensuring optimal, efficient and qualitative execution of the work
• Developing a knowledge of the company's products, facilities, website, policies & procedures
• Maintaining & updating the customer database

Requirements

• Bachelor's Degree or Relevant Thirdlevel Qualification is preferred
• Experience in handling highvolume inbound requests via phone call/email/ticketing system
• Good verbal and written communication, and fluency in English (Spanish fluency is a plus)
• Essential verifiable work references

If you are interested in knowing full details, reach out via mail - [email protected]