Job Description
Global Freight, logistics & Shipping Specialist (Italian Speaker) You will: - Be the connection between all areas of the business -positively impacting upon the customer experience overall. Use your strong customer focus to resolve logistics service queries, complaints & lessons learned Efficiently resolve queries relating to the global transportation network delivery service Have cross-functional communication with internal customers - creating & maintaining strong working rel'ships with colleagues in the Production Centres, Sales Centres & Logistics Build strong rel'ships with external parties who are key to the success of Customs & Trade Compliance & external logistics to move products around the world. Work as part of the team to coordinate & resolve disruptions (IT outage(s), capacity issues, etc.) Monitor & coordinate all physical & IT flows (inbound, outbound, returns) Provide Info. of delivery date (IOD) or Proof of delivery (POD), as required Coordinate shipping documents, commercial invoices, AWB, customs, Safety Data sheets etc. as required. Experience & Skills Required Degree in Business with ideally in global logistics, or freight forwarding experience working with the likes of DHL, UPS, DBS, Fedex etc Fluent English, & Italian are a priority Also welcome German, Chinese, Polish, Russian, French speakers Good communication & problem-Solving skills Passion for documentation (Work instructions, SOP's, SLA's) SAP-Knowledge (Module WM) or other Transport Mgt. Systems Team spirit, ability to work under pressure Training & certification of ADR, IMO & IATA preferred Logistics or Customer Service experience and strong MS Office skills - Excel, Word & Power Point Happy to be part of a new team in a well-established company Work in a great global team; you will be in the office 5 days a week Willingness to travel (project based) or for training eventually Be enthusiastic with good initiative a self-starter; strong communication skills Rewards : negotiable salary, great benefits along with an opportunity to travel for training and networking with your multi-cultural team Long term career development opportunities are available too Skills: Freight Forwarding Global Logistics Logistics Management