Job Description
Job summary: The successful individual will primarily take ownership of the daily management of Group Master Data Setup, assisting with the support, delivery, and continuous improvement of Business Systems. ? Main Duties: Setup and maintain Group Master Data in all Business Systems. Act as the primary point of contact for managing, analysing, and resolving master data issues. Review, develop and implement processes to preserve master data quality and integrity. Assist in the development, configuration, and implementation of new Master Data solutions to streamline data collection from existing processes across the business. Collaborate with multiple business departments to understand requirements and then to develop and map appropriate solutions. Provide support for all Business Systems within the candidates remit. Assist with on-site support of Business System implementations and upgrades. Develop user documentation and training materials for business processes and procedures as required. ? Competencies to perform the role: Strong organisational, analytical, and problem-solving skills. Methodical and logical approach to completing tasks. Excellent attention to detail and follow workflow instructions. Excellent interpersonal and communication skills. Self-motivated, results focused, able to work on own initiative and as part of a busy team. Perform as an effective and positive team member. Exercise sound judgment and take initiative. Ability to multi-task with a flexible attitude to handling changing priorities. Good communication skills (verbal and written) with proficient level of English ? Experience and Qualifications: Suitable 3rdlevel qualification Previous experience working in a FMCG environment. Previous experience working with ERP Solutions or Master Data Setup. Previous experience of Customer Service / Support in an application support environment. ? Other Significant Role Requirements Some travel toother sites may be necessary Product and application support outside normal working hours may be required to ensure business continuity