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Job Description
Medical Administrator - TCP Homecare
Seeking a medical administrator to provide exceptional customer service, manage patient referrals, and maintain accurate records in a fast-paced healthcare environment.
Key Responsibilities:
- Handle high-volume calls from healthcare professionals and patients, providing accurate and relevant information.
- Process patient referrals through an in-house electronic system, ensuring seamless and smooth pathways.
- Maintain accurate and legible records, databases, and documentation in various formats.
- Attend company meetings, training, and other business requirements in a prepared and punctual manner.
- Perform general office administrative tasks, including filing, scanning, and customer-related concerns.
Requirements:
- Strong PC, administration, interpersonal, and communication skills.
- Familiarity with medical terminology is an advantage.
- Ability to work in a fast-paced environment, under own initiative, and make decisions quickly and effectively.
- Previous experience as a medical administrator is advantageous.
What We Offer:
- Competitive annual salary.
- 24 days of annual leave, rising with service.
- Pension Scheme.
- Life Assurance.
- Health Insurance.
- Income Protection.
- Education Assistance funding with paid exam and study leave.
- Employee Discount Card.
Company Culture:
- Supportive and friendly working environment.
- Hybrid working arrangements, with the ability to work up to 3 days per week from home.
- Promotional opportunities.
- Refer a Friend scheme.
- Social events.
- Cycle to Work scheme.