Job Description
Full-time Meeting and Events Sales Executive sought for a four-star hotel in Kilkenny, Ireland, with excellent customer service and sales skills.
The ideal candidate will have previous experience in meeting and events, excellent attention to detail, and strong interpersonal and communication skills.
The role involves carrying out administrative tasks, dealing with customer queries, and ensuring guest satisfaction.
The successful candidate will be a natural leader with good business acumen and the ability to operate in an organised and methodical fashion.
The company offers comprehensive training, key avenues for progression, and a range of benefits including complimentary membership of the hotel's leisure club and discounted accommodation rates.
Key Responsibilities:
- Carry out effective administrative tasks in the Sales department, ensuring exceptional customer service.
- Deal with customer queries in a professional and efficient manner, ensuring guest satisfaction.
- Ensure all enquires are handled in a professional and efficient manner and followed up and resolved.
Requirements:
- Previous experience in meeting and events within a four-star property or equivalent.
- Excellent attention to detail and organisational skills.
- Exceptional interpersonal and communication skills with a strong customer service background.
- Knowledge of PMS - Particular Hotsoft System.
Benefits:
- Comprehensive Training
- Key Avenues for Progression
- Complimentary Membership of Kilkenny Ormonde Leisure Club
- Complimentary meals while on duty
- Discounted Accommodation Rate in Kilkenny Ormonde and sister property, Absolute Hotel Limerick
- Discounted Accommodation and F & B rates in Windward properties
- Discounted Friends and Family Rate
- Discount on prebooked events in the property
- Employee Referral Scheme
- Uniform Provided
- Christmas Savings Scheme
- Career Development Programme
- Employee Assistance Programme