Job Description
The Kilkenny Ormonde Hotel is recruiting a Full time and Permanent Meeting and Events Sales Executive. The ideal candidate will have excellent attention to detail and be passionate about sales, delivering exceptional customer service and anticipating the needs of our guests and clients. Key Duties and Responsibilities include: To carry out the effective administrative tasks of our Sales department, ensuring that guests receive exceptional customer service in a very genuine and caring manner. To carry out all Meeting and Event administrative duties, working as part of the Sales Team. To deal with any customer queries in a professional and efficient manner, ensuring guest satisfaction at all times. To ensure that all enquires are handled in a professional and efficient manner and that all enquires are followed up and resolved. The Ideal Candidate: Must have previous Meeting and Events experience within a four-star property or equivalent. Possess the ability to operate in an organised and methodical fashion, with excellent attention to detail. Is equipped with exceptional interpersonal and communication skills with a strong customer service background. Will be a natural leader with good business acumen to maximise revenue and sales through the Sales office. Will have knowledge of PMS - Particular Hotsoft System. Benefits of working with the Kilkenny Ormonde Hotel: Comprehensive Training Key Avenues for Progression Complimentary Membership of Kilkenny Ormonde Leisure Club Complimentary meals while on duty Discounted Accommodation Rate in Kilkenny Ormonde and sister property, Absolute Hotel Limerick Discounted Accommodation and F & B rates in Windward properties Discounted Friends and Family Rate Discount on prebooked events in the property Employee Referral Scheme Uniform Provided Christmas Savings Scheme Career Development Programme Employee Assistance Programme Job Types: Full-time, Permanent Skills: Meeting Events Hotsoft Hotels Benefits: Gym