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Job Description
We are seeking a highly motivated and customer-focused individual to coordinate meetings and events from enquiry to execution.
The ideal candidate will have exceptional customer service, communication skills, and experience in a previous Hotel sales role.
Key responsibilities include:
- Coordinating meeting and events from enquiry to contract and event managing
- Liaising with clients to understand their requirements
- Maximising Hotel sales and ensuring Meeting & Events Budgets
- Ensuring all administration work is completed and contracts are issued to clients within the given timeframe
- Communicating all details agreed with clients to the relevant Departments
- Securing deposit payments and final payments within the correct schedule of payments
- Tracking and following up on all enquiries and new leads
- Managing internal systems and ensuring all bookings are held correctly
- Preparing and updating Menus, Floor Plans and Table Plans for all functions
- Supporting with Sales & Marketing activities
- Carrying out other reasonable duties as requested by management
In return, we offer:
- Complimentary Car Parking
- Flexible working conditions
- Complimentary use of our award-winning Arena Fitness & Leisure Club
- Discounted rates for Family & Friends
- Employee Assistance Programme
- People Awards
- Bike to Work & Taxsavers Scheme
- Complimentary meals on duty
- Discounted GP Scheme