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Job Description
Lead a dynamic team to deliver exceptional customer experiences and drive commercial success in a fast-paced pizzeria environment.
We're proud to be a Top 10 Sunday Times Best Place to Work 2023. As a key player, you'll collaborate with the General Manager, maintain high standards, lead and coach your team, and strive for excellence in delivering memorable service to our customers. **Key Responsibilities:** • Collaborate with the General Manager to provide support across all management tasks • Maintain and uphold high standards consistently across quality, safety, and food • Lead and coach your team towards achieving outstanding success • Strive for excellence in delivering memorable service to our customers **Requirements:** • Leadership Skills: Ability to inspire and lead a team effectively • Financial Management: Exposure to managing a P&L, budgeting, or financial analysis to drive optimal performance • Customer Service Excellence: Experience delivering outstanding service, understanding customer needs, and ensuring a memorable experience **Benefits:** • Bonus Scheme of up to 20% • Free Food on shift • Pension & Life Assurance • 50% discount on food and drink when you're not working • Wagestream gives you access to up to 40% of your earned wages before payday • Wellbeing Support for you and your family • Referral Bonus of €1150 for referring managers • Holiday & Sick Pay • Development and progression opportunities **About Us:** We've been around since 1965, bringing pizza to the UK and have since grown to a multichannel, international brand. Our people are at the heart of our success and everything we do, and we believe you should always be able to express yourself. Our values are: • Head: we're customer-centric, commercially minded and obsessed by performance in all we do • Heart: we show our heart, are honest with each other and value everyone's diverse strengths • Home: we create a home, where everyone has a place at our marble table and can truly express themselves every day Inclusivity and respect are at the heart of our business and are valued by our teams, customers, and suppliers. Pizza Express and Milano is a place where everyone is welcome, and everyone belongs.