Job Description
About Expresstech: Expresstech is a leading provider of fast, reliable, and high-quality mobile phone repair services in Dublin City Centre. We pride ourselves on our exceptional customer service and technical expertise. As our business grows, we are looking for a skilled Mobile Phone Technician to join our dynamic team and help us continue delivering outstanding service to our customers. Position Overview: The Mobile Phone Technician will be responsible for diagnosing, repairing, and maintaining a wide range of mobile devices, including smartphones and tablets. The ideal candidate will have strong technical skills, a keen eye for detail, and the ability to work efficiently in a fast-paced environment. Excellent customer service is crucial, as the technician will often interact directly with customers. Key Responsibilities: •Diagnosis and Repair: Accurately diagnose issues with mobile phones and tablets, including hardware and software problems. Perform repairs such as screen replacements, battery replacements, and water damage restoration.•Quality Assurance: Ensure all repairs are completed to the highest standard, and all devices are tested thoroughly before returning them to customers.•Inventory Management: Maintain an organized workspace and manage inventory, including ordering and stocking parts and tools as necessary.•Customer Service: Communicate effectively with customers, providing clear explanations of issues and the necessary repairs. Offer guidance on device maintenance and⬤