Job Description
Motor Claims Handler Do you have relevant motor claims handling experience, pertinent qualifications or working towards them? Are you ready to join our fast-paced Claims Management Division? This might be the role for you! This is a hybrid role with the flexibility to work both virtually and from our Dublin office. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like Aon Risk Solutions is currently looking for a Motor Claims Handler to join our Claims Management Division, managing motor claims for multinational and corporate clients. Reporting to the Claims Team Leader and part of a team of thirteen professionals, you will be responsible for managing motor claims for clients that have Self Insured Programmes and effectively handle a portfolio of predominantly motor third party and some personal injury claims. Main responsibilities will include: Full 'cradle to grave' motor claims management on behalf of Self Insured Clients Primarily managing third party motor property damage claims together with some personal injury claims Contain claim costs by implementing agreed processes and deploying all supplied resources effectively (e.g. motor assessors, approved repairers, solicitors etc) Development of relationships with key clients Working with a Claims Administrator to ensure timely response on all new instructions Effective use and experience of using a Diary system to ensure cases are progressed and closed out effectively and efficiently Interaction with claim executives / claims team leader on management of client reports / statistics and any policy issues arising Maintain the required standard of all claims systems and files Comply with all management audit requirements Carrying out departmental administrative activities as required Willingness to take other duties that may arise and are deemed appropriate by Aon Management. How this opportunity is different The Motor Claims Handler will have the possibility to work closely with a collaborative team of experts, deeply involved in claims management, from building trusted relationships with stakeholders to delivering high-quality output. A shared learning environment is part of the role within Aon Claims Management. This is achieved through the introduction of our Claims Academy which seeks to develop and support each colleague's knowledge of the claim's environment. This will allow continuous growth into the role and the possibility to shape your career. Skills and experience that will lead to success The ideal Motor Claims Handler should have: Relevant motor claims handling experience APA/CIP or 'Accredited' under the Minimum Competency Requirements, and provide evidence of CPD returns with progress towards qualification, it's a huge advantage We also welcome applicants working towards qualifications to become an accredited Ability to prioritise workload and deliver on objectives Have a strong customer focus and a keen eye for detail Team player and the ability to work on own initiative Strong analytical skills, with an ability to prioritise effectively and execute within deadlines Excellent IT skills (fully proficient in Microsoft applications ie Word, excel, powerpoint) Strong planning and organisational skills Flexible and adaptable approach to work, with the ability to respond to change and learning opportunities Excellent written and verbal communication skills How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email 2549640 To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Apply button below to Login/Register.