Job Description
My client, a leader in the FMCG sector, has an excellent opportunity for a National Account Manager to join their dynamic team based in Citywest! In this role, you will manage key accounts within the consumer category, developing growth customer plans, and enhance customer satisfaction. Reporting to the Senior Customer Manager, you will oversee contracting, execution of budgeted sales volumes, margin achievement, and the commercialisation of our client's growth volumes across your portfolio. Key Responsibilities: Develop and execute strategic customer account plans to drive sales in the Chilled & Dairy categories for both branded and own-label products. Negotiate and influence commercial processes to establish contracts, Joint Business Plans (JBPs), promotional plans, and new product development (NPD). Champion the customer, fostering a culture of customer focus across the business through cross-functional collaboration. Ensure all customer projects meet or exceed expectations for both customers and internal stakeholders. Analyse performance and stay ahead of FMCG trends to provide actionable insights for your accounts. Monitor key performance metrics, including NPD listings, distribution optimization, promotions, product mix, volume, revenue, and margin. Facilitate effective communication across departments to keep all teams informed about own-label projects impacting the business. Manage administrative tasks related to pricing, promotions, and financial expenditures to stay within budget. Requirements: Experience with branded or own-label products; exposure to both is a bonus. Proven track record in growing accounts and relationships successfully. Strong attention to detail, negotiation skills, organisation, and presentation abilities. Experience managing P&L, JBPs, and promotional activities. Excellent understanding of the domestic retail industry. Self-motivated with high energy, drive, and passion. Quick decision-maker with a natural curiosity to drive change. Ability to commute to the Citywest office at least twice a week for hybrid working. How to Apply: If you're ready to take on this exciting challenge, please submit your resume to or contact me on Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative. BY APPLYING FOR THIS ROLE YOU ARE AGREEING TO OUR TERMS OF SERVICE WHICH TOGETHER WITH OUR PRIVACY STATEMENT GOVERN YOUR USE OF MORGAN MCKINLEY SERVICES. Skills: Account Management FMCG Retail